Frequently Asked Questions

We will always agree a day of the week, but we are unable to guarantee a specific time. We make every effort to arrive at your premises within an hour of the scheduled time, but as you can imagine, things don’t always go to plan. Our promise to you is that by the time you come home from work your home will be clean and ready to relax in.

Our quote to you is the get the job done! We usually send between one and three of our team to your home, but this can vary due to the schedule for the week. We don’t quote per hour and our promise to you is when we leave your home it will be spotless.

Good question. Every one of our customer has different requirements, so we feel it is only fair to offer you a price based on your needs. We will come to your home to understand your lifestyle needs and offer a service / price that will get the job done.

No. Most of our customers have been with us for years and we never ask you to sign a contract. All we ask is that if you are un-happy with our service in any way that you give us a call to discuss. We value every customer and will do all we can to put an issue right.

Our cleaning service is not based on an hourly rate. We offer a price to get the job done. We may send a single cleaner or a small team, but rest assured the same high quality service will be delivered every time we come.